Refund policy

Hi! We're not doing returns because of Covid-19 but we're happy to issue you a refund for any of these reasons: 

Faulty Item

If the item you have received is faulty, please contact us with a description of the product fault, and a photo. We will arrange a refund accordingly.

Allergy Return

In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately and contact us for a refund. Ensure you read our ingredients list prior to buying. 

Incorrect Item/Damaged on Arrival

If you have received an item that isn't what you ordered, or it arrived damaged, please let us know and we'll happily send you the item again free of charge or issue a refund.

Change of mind

We are unfortunately not issuing refunds for change of minds.

Email us at hello@cloudicos.comto get your issue resolved. :)